FedEx InterNetShip recently received the prestigious computer world Smithsonian Award for its innovative use of technology.  In fact, FedEx has become its industry�s most recognized pioneer in IT development. As far as two million FedEx customers are concerned, it doesn�t matter whether they use a designated computer terminal, propriety software, or the Internet.  It�s all about convenience, accessibility, and connectivity.

In the long run, what FedEx�s IT staff of 5000 people aims to do is build an infrastructure that can support the company�s rapid growth.  �We are in a growth business, and growth is not a marginal problem given the IT intensity of our business,� says CIO Jones.  Conversely, without its intensive use of IT, FedEx would have a much less compelling growth story to tell.